Axis Bank Customer Care Number

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Axis Bank is one of the leading names in the Indian banking sector, offering exceptional customer care and support. Moreover, from basic query addressing to assisting in loan sanctions, Axis Bank customer care has always been at the forefront. A customer care number is a designated helpline that customers can use to connect with their bank for any kind of query. Axis Bank Customer Care Number allows users to seek support anytime without incurring charges. Customers can use the Axis Bank Customer Care Toll-Free Number to seek help with account-related issues, report problems, ask questions, or receive guidance from a customer service representative on various banking matters. In this guide, read about how you can use the services and clear away all your doubts.

Axis Bank Home Loan Customer Care

Axis Bank offers a wide range of home loans for various purposes. However, customers can easily get in touch with the banking staff for any kind of assistance on their Axis Bank Home Loan Customer Care Number. Here are a few contact details you can use, depending on your location.

Toll-free Number

General Bank Account Queries

1-860-419-5555 or 1-860-500-5555

1-860-419-5555 or 1-860-500-5555

1-860-419-5555 or 1-860-500-5555

NRI Phone Banking (USA)

NRI Phone Banking (UK)

NRI Phone Banking (UAE)

NRI Phone Banking (Singapore)

NRI Phone Banking (Canada)

NRI Phone Banking (Australia)

NRI Phone Banking (Saudi Arabia)

NRI Phone Banking (Qatar)

Axis Bank Personal Loan Customer Care

Personal loan customers can also contact the bank using Axis Bank’s Personal Loan Customer Care Number. With the provision, users can ask about personal loan product procedures or give feedback about their service. The details of the Axis Bank Customer Care Toll-Free Number are as follows.

Toll-free Number

Chargeable Number

1860 419 5555 or 1860 500 5555

Axis Bank NRI Phone Banking Number

Axis Bank has an open 24/7 phone banking service for all NRI customers. Various banking products are available for NRI customers, and a support service is imperative for the bank. Axis Bank has an incredible line of products and services for NRIs, including NRI Accounts, NRI Home Loans, Remittance Services, NRI Investment Services, Foreign Exchange Services, NRI Wealth Management, etc.

Is there a Separate Customer Care Number for NRI Customers of Axis Bank?

There are dedicated lines for NRI customers of Axis Bank. These NRI Axis Bank Customer Care Toll-Free Numbers do not incur any charges to the caller. Moreover, one can expect the lines to be open 24/7.

Here is a list of countries and their designated NRI Axis Bank Customer Care Number.

Toll-Free Number

Axis Bank Customer Care Email ID

Customers have the facility to ask their queries or send feedback via email as well. There are several dedicated channels set up for specific kinds of queries. You can email Axis Bank Customer Care by sending your queries or complaints to the relevant email ID based on the department you want to reach.

How Can I Contact Axis Bank Customer Care Through Email?

Find the list of Axis Bank Customer Care Email IDs below.

Axis Bank Customer Care Email ID

General Bank Account Queries

Queries Related To Credit Cards

Axis Bank Grievance Redressal Forum

Axis Bank has a structured Grievance Redressal Forum with three escalation levels. At Level 1, customers can contact the bank through various channels to raise their concerns, aiming to resolve the issue within 10 working days. If not satisfied, at Level 2, customers can write to the nodal officer, and at Level 3, to the principal nodal officer. The bank also has a dedicated grievance mechanism for credit card issues. If still dissatisfied, customers can approach the banking ombudsman appointed by the Reserve Bank of India for an impartial review.

The details of Nodal Officers are given below.

Nodal Officer

Phone Number

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Mr Venkatesh Harihar Sharma

Mr T V R Prasad

Mr Hiren H Vyasa

Mr Manoranjan Pati

Himachal Pradesh, Punjab, Union Territory of Chandigarh and 3 – Districts of Haryana – Panchkula, Ambala and Yamuna Nagar

Mr Gurmeet Singh Bhatia

Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

North, North – West, West, South – West, New Delhi and South districts of Delhi

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

North – East, Central, Shahdara, East and South – East districts of Delhi

The details of the principal nodal officer of Axis Bank is as given below.

What is the Toll-Free Number for Axis Bank Customer Care?

To use the Axis Bank customer care toll-free number, follow these steps:

Does Axis Bank Have a 24/7 Customer Care Service?

Yes, Axis Bank offers a 24/7 customer care service. You can reach out to their customer care at any time of the day or night for assistance with your banking queries, account-related concerns, reporting lost cards, or seeking help with various banking services. The bank ensures round-the-clock availability to cater to their customers’ needs and provide support whenever required.

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